To help us better assist you, please fill out the following template with details about the issue you're experiencing with IRLbox. Copy and paste this template into the Discord Support Channel, and fill in the necessary information.
## Basic Information
- **Device Model** (e.g., Orange Pi 3B, Orange Pi 5, Orange Pi 5 Plus):
- **Date and Time** when the issue occurred:
## Hardware and Setup
- **Camera/Device Used**:
- **Modem/WiFi Dongle (if applicable)**:
- **Other Connected Hardware**:
## Issue Description
Provide a detailed description of the issue, including any specific error messages or unexpected behavior.
## Steps to Reproduce
1.
2.
3.
(Add more steps as necessary)
## What browser plugins are installed/activated?
If you're experiencing a UI error, knowing which browser plugins may be conflicting/causing the error can be helpful.
## Configuration
- **Selected Pipeline** (e.g., RTMP, SRT):
- **Camera Settings** (if applicable):
- **Network Settings** (if related):
## Expected Behavior
Describe what you expected to happen.
## Actual Behavior
Describe what actually happened, including any error messages or screenshots if possible.
## Attempts to Resolve the Issue
List any steps you have already taken in an attempt to resolve the issue.
## Additional Information
Feel free to provide any additional context or information that might be helpful.
We appreciate your cooperation in providing this information. It will greatly assist us in diagnosing and addressing your issue more effectively. Thank you for your support and patience.